The phase of SAP Business Plan Blueprint includes a series of activities, events, milestones and results as described in the ASAP (Accelerated SAP) roadmaps and in general, classified as a global project management importance. The Business Plan is the output (or product) of the tasks of project design which are managed in the right tools.

A Business Plan blueprint in SAP is obtained through an iterative process of defining business processes and technical requirements for a project using the SAP Solution Manager and ARIS Business Architect for SAP NetWeaver. The Business Plan also refers to the contents of the solution and repository of business process architecture. Begins after the preparation of projects in SAP application life cycle and ends before the configuration phase. Therefore, it is important note that there is nothing built during the Business Plan. The plan (i.e the completion of Business Plan) describes a fully configured SAP solution, including all interfaces and security requirements. During the implementation phase, the client and the consulting force working together to implement the plan as defined by the business plan.

Understand a lot more about SAP Business Blueprint and download the following different module templates.

• Overview of SAP Business Blueprint (2406)
• Blueprint Questionaire on Project Management (1503)
• Business Blueprint on Material Management (1902)
• Business Blueprint on Production Planning (1242)
• Business Blueprint on Quality Management (1042)
• Business Blueprint on Sales and Distribution (4361)
• Business Blueprint on Finance (2473)

Update:  Added blueprint for FI

Customer relationship management (CRM) is the concept of making the customer the focus of a company and its business processes. It must be implemented as the primary company philosophy and the strategies it promotes have to be adopted within the company. The aim of all corporate activities must be to place customers at the center, and not view them as the means to an end (just to increase turnover). The principles of customer relationship management must predominate at all levels of the company. CRM is intended to create and build upon long-term relationships with customers during all phases of the business relationship. The phases of a customer relationship include:

• Approaching possible customers: A customer is interested in the company and its products (first contact).
• Gaining the customer: The customer has a concrete intention to buy and the company receives an order.
• Service: The company does everything to ensure that the customer is satisfied with the product or service purchased.
• Keeping the customer: Specific and attentive customer support ensures that the customer is both a satisfied and loyal customer.

The customer will remain true to your company, even if a competitor offers a similar product at a reduced rate.
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Billing represents the final processing stage for a business transaction in sales order processing. Information on billing is available at every stage of order processing and delivery processing. Billing functions include:

• Creation of invoices based on deliveries or services
• Issue of credit and debit memos and pro forma invoices
• Cancelling billing transactions
• Comprehensive pricing functions
• Issue rebates
• Transfer billing data to financial accounting

Like all parts of sales order processing in mySAP ERP, billing is integrated into the organizational structures. Thus, you can assign the billing transactions a specific sales organization, a distribution channel, and a division. Because billing has an interface to financial accounting, the organizational structures of the accounting  department (the company codes as well as the sales organizations assigned to the company codes) are important. During a billing processing it is possible for you to create, change, and delete billing documents.

It is possible to create billing documents:

• With reference to a sales order document
• With reference to a delivery document
• With reference to external transactions
• By having the system automatically process a billing due list as a background task
• By manually processing from a worklist
• By creating a billing document explicitly
• By combining several sales order documents into a collective billing document
• By billing one or more sales order documents with several billing documents
• By creating an individual billing document for every sales document

Billing and Financial Accounting
The system automatically posts the amounts to the appropriate accounts by means of account determination. Costs and revenue can be posted to the following accounts:

• Customer accounts receivable
• General ledger (for example, a cash clearing account)
• Revenue
• Sales deductions
• Accruals (for rebate agreements)
• Accrual account
• Accrual clearing account

Shipping is an important part of the logistics chain.  In shipping processing, all delivery procedure decisions can be made at the start
of the process by:

• Taking into account general business agreements with your customer
• Recording special material requests
• Defining shipping conditions in the sales order

The result is an efficient and largely automatic shipping process in which manual changes are necessary only under certain circumstances.

Shipping Functions
The shipping module supports the following functions, which include but are not limited to:

• Deadline monitoring for reference documents due for shipment (sales orders and purchase orders, for instance)
• Creating and processing outbound deliveries
• Packing deliveries
• Information support for transportation planning
• Supporting foreign trade requirements
• Printing and transmitting shipping documents
• Processing goods issue
• Deliveries currently in process
• Activities that are still to be carried out
• Identifying possible bottlenecks

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SAP offers a very good insight into sales order process, including:  inquiry, quotations, sales order generation, contract, billing and management cycle. The companies benefit from a complete life cycle of the customer, including the status of orders, billing, payment and credit management. Sales order processing described the complete process, starting with the pre-sale, to the establishment of the sell order,Continued enforcement of orders of sale, and ending with the billing of the order of sale and the parallel process of the creation of the posting in financial accounting.

The cycle of order processing of a service or material consists of following phases:

Pre-sales

Pre-sales activities may be inquiries or quotations entered into the system. These can then be used as a reference when creating a sales order.

Order Creation and Availability

Sales order can take information from the pre-sales document (quotation or inquiry). Sales agreements or sales contracts (long-term sales agreements) can also be created with reference to a sales order and are supported
by different steps in the sales order process. When creating the sales order, availability of material can be checked to confirm the customer requested delivery date.

Delivery and Goods Issue

A Outbound delivery is the basis for a process where the goods are physically moved and for the posting of goods. Picking may be fulfilled through the use of warehouse management and transportation may be planned and executed. Continue Reading …