Change Request Management – Overview

An effective application management is key for companies to stay ahead of competition.

SAP’s scope of application management includes all types of application changes

• Emergency Corrections
• Periodic Maintenance
• Business process change, implementation and upgrade projects

Change request management strengthens the strategy of SAP Solution Manager as SAP’s application management platform which

• Ensures reliability
• Reduces total cost of ownership and increases Total Solution Value
• Bridges the gap between business requirements and IT administration

As a result of this presentation, you will be able to:

• Describe major challenges of change request management
• Describe the scenarios supported by SAP Solution Manager
• Explain the different roles involved in change request management
• List the benefits of change request management with SAP Solution Manager

Download the presentation from Rapidshare or Mediafire.

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