What is ChaRM?

Change Request Management (ChaRM) is an SAP tool to manage all those activities performed between the design of a change and the final promotion to a productive system.

ChaRM can:

  • Improve efficiency and transparency of change management processes
  • Minimize business disruptions
  • Store documentation of implemented changes
  • Track and monitor changes
  • Improve audit process
  • Reduce risk of correction and project failures

ChaRM benefits include:

  • Allow the Organization to control and manage changes in the SAP system effectively
  • Guarantee that any change to the SAP system follows the standard process flow and procedures with mandatory controls and documented steps
  • Effectively adheres to requirements for SOX compliance
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