What is ChaRM?

Change Request Management (ChaRM) is an SAP tool to manage all those activities performed between the design of a change and the final promotion to a productive system.

ChaRM can:

• Improve efficiency and transparency of change management processes
• Minimize business disruptions
• Store documentation of implemented changes
• Track and monitor changes
• Improve audit process
• Reduce risk of correction and project failures

ChaRM benefits include:

• Allow the Organization to control and manage changes in the SAP system effectively
• Guarantee that any change to the SAP system follows the standard process flow and procedures with mandatory controls and documented steps
• Effectively adheres to requirements for SOX compliance