The SAPNet R/3 Front-end provides a remote connection to SAPs service and support group to provide assistance in the event of an implementation project system or production system problem. Additionally, the SAPNet R/3 Front-end provides information on the latest high-priority SAP system information, including error alarm messages that help you prevent problems before they occur. You can also find release, installation, upgrade, and migration information. This functionality is included in the standard SAP R/3 Basis System. Connection is made using ISDN or a leased line through the projects telecommunications service provider.